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Toshiba Telecommunication Systems Division

Frequently Asked Questions and Answers

Toshiba FAQs are frequently asked questions and answers about our IP telephone systems including: our VIPedge®, cloud-based telephone solution; our IPedge® pure IP, on-premise telephone systems; our Strata® CIX™, converged IP, on-premise telephone systems; and our system applications. Simply select the product category from the drop down menu and/or enter your search term/questions in the box.

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Most Recent FAQs
FAQs 1 - 10 of 121  
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Q: How to handoff a call between UCedge Client to your Desk Phone? Show / Hide Answer

A: You will need to park the call on your station (#33#), log on your extention, pick it up the parked call on the desk phone (#32# or park key)

Last Updated: 9/30/14

Q: Did UCedge client replaced IPmobility app? Show / Hide Answer

A: IPmobility is still available for free included with every mailbox on the IPedge and IPedge Application Server. It’s now available for VIPedge users.

Last Updated: 9/30/14

Q: What is included in VIPedge Business Standard User bundle? Show / Hide Answer

A: VIPedge Business Standard User bundle includes IP end point license, Mailbox with UM and follow me feature, Call Manager Advance with VoIP softphone and DID or 800 number.

Last Updated: 9/30/14

Q: What is included in VIPedge Auto Attendant bundle? Show / Hide Answer

A: VIPedge Auto Attendant bundle includes mailbox with UM and follow me feature and DID or 800 number.

Last Updated: 9/30/14

Q: What is the cost for 800 numbers? Show / Hide Answer

A: The cost for 800 numbers is 3.9 cents per minute.

Last Updated: 9/30/14

Q: What is the cost for 800 numbers? Show / Hide Answer

A: The cost for 800 numbers is 3.9 cents per minute.

Last Updated: 9/30/14

Q: What is the cost for usage after 300 minutes? Show / Hide Answer

A: The overage cost for the 300 measured plan is 1.9 cents per minute.

Last Updated: 9/30/14

Q: What is the cost for usage after 1200 minutes? Show / Hide Answer

A: The overage cost for the 300 measured plan is 2.9 cents per minute.

Last Updated: 9/30/14

Q: What is included in VIPedge App Service Standard User bundle? Show / Hide Answer

A: VIPedge App Service Standard User bundle includes Mailbox with UM and follow me feature, and Call Manager Advance with VoIP softphone.

Last Updated: 9/30/14

Q: What is included in VIPedge App Service UM User bundle? Show / Hide Answer

A: VIPedge App Service UM User bundle includes Mailbox with UM and follow me feature.

Last Updated: 9/30/14

FAQs 1 - 10 of 121  
Page: 1 2 3 4 5 6 7 8 9 10 11 12 13