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Toshiba Telecommunication Systems Division

Resources and Learning Tools

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Video Training
Video Training Video training for Toshiba phones and voice mail system.

Telephone Trainer
Call Manager Overview
Telephone Trainer
Learn how to use specific features of Toshiba's
5000-Series phones and voice mail systems.
Strata Call Manager Overview
Combine the capabilities of your computer and
telephone into one powerful unified communication
tool. Call control from your PC lets you dial, answer
or transfer calls, and more, using your mouse without
picking up the telephone.

Contact Center Solutions Vignettes
A well-managed contact center can serve customers quickly, efficiently, and cost-effectively, providing an important competitive advantage to a business of any size.

Call Center Size Are You Losing Customers? Peak Hour Call Handling
How big do you have to be to run a call center?
How big do you have to be to run a call center?
Are you losing customers and don't know why?
Are you losing customers and don't know why?
Do you need to expand peak hour call handling but don't have the space?
Do you need to expand peak hour call handling
but don't have the space?