Toshiba Telecommunication Systems Privacy Policy

This Privacy Statement applies to the online information gathering and data sharing practices of the Telecommunication Systems Division of Toshiba America Information Systems, Inc., (“Toshiba”) for this website (“Site”) only and does not apply to other Toshiba affiliates or our parent company, and such entities may have their own privacy policies.

Your privacy is important to Toshiba. This statement provides you with information about the type of personally identifiable information that is gathered and tracked through this Site, how the information is used, and with whom the information is shared. In general, you can visit Toshiba on the web without providing any personal information about yourself. However, there might be times when we may need information from you or we obtain information about you when you or others provide us with such information.

Collection of Personal Information
We may collect your name, address, e-mail address, domain name, phone number, username and the products or services you purchase or obtain from us and, if you are making a purchase, your financial account information. This information is collected, in general, from information you provide to us through this website when you complete and submit web forms requesting information from Toshiba.

“Customer Proprietary Network Information” or “CPNI” is personally identifiable information indicating to whom, where, and when a customer places a call, as well as the types of service offerings to which a customer subscribes and how much any particular service is used. For example, CPNI is data that is not publicly available and includes information available from details on your monthly bill including calling patterns, types of lines, and billing records. CPNI does not include directory information such as name, address, or telephone number. We collect CPNI through the ordinary course of our customer-carrier relationship with you.

Use and Sharing of Personal Information
We do not sell your personal information. Subject to any legal restrictions on our use of CPNI and your instructions to us, we may:

  • use your personal information to process your transactions, to contact you about products you have purchased, inform you of product and service opportunities that may be of interest to you, to conduct market research regarding Toshiba products or services, to customize the content of our web site for you, to support and enhance our communications with you, or for other business purposes;
  • share your personal information within the Toshiba family of companies for business purposes and with other companies who provide marketing or other services on our behalf and at our direction, but we do not permit them to use your information for their own direct marketing purposes;
  • share your personal information with our Authorized Dealers who sell our telephone systems and communication products per our direction.
  • Authorized Dealers, third party service providers and suppliers that take part in our provision of services to you are required to keep confidential the information received on behalf of Toshiba and are not permitted to use it for other purposes.

We may disclose your personal information as necessary if we believe there has been a violation of the Toshiba Site Terms of Use or of our rights or the rights of any third party; or to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise required by law.

Toshiba may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, we may share personal information if the disclosure is done as a part of a purchase, transfer or change of control of our services or our assets (e.g., in the event that substantially all of our assets are acquired by another party, personal information may be one of the transferred assets). In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.

Cookies and Various Technologies
We use technology to help us deliver customized visitor experiences and understand trends and patterns.

You can set your browser to notify you before you receive a “cookie” or to turn off “cookies” completely. If you do so, however, some areas of our site may not function properly.

Access to Your Information and Consent to Marketing
If you provided your contact information on our Site, we may from time to time, send you email newsletters about our new products. You may opt out of receiving our newsletters or other marketing information from us by unsubscribing using the link on any email you receive from us, or by replying to an email you receive from us and putting the word "unsubscribe" in the subject or body of the email. If you opt out of receiving our newsletters or other marketing information, we may still send you certain types of communications, such as product updates, transactional or legal notification emails, warranty related communications and we may respond to requests from you by email.

If your account is serviced by an Authorized Dealer, Toshiba must have your opt-in approval before the Authorized Dealer is allowed to access your CPNI. By giving your approval you are insuring the best possible account support from your Toshiba team. If you give consent by signing and returning the form, Toshiba is able to make certain portions of your CPNI available to your Authorized Dealer and Toshiba employees to ensure that you are subscribed to the services that best suit your needs, and to review your service information to suggest new or different services that might be of interest to you. Toshiba employees and Authorized Dealers are bound by confidentiality agreements and may not share or sell your CPNI without your consent.

Public Forums
Any information you may disclose on public areas of the Site becomes public information. Please exercise caution when disclosing personal information in these public areas.

Information Security
Toshiba has taken certain physical, administrative, and technical steps to protect the quality and integrity of your personal information.

Third Party Web Sites
This Toshiba Site contains links to other third party web sites that are not operated by us. We are not responsible for the privacy practices or the content of such third party websites. The information practices of those third party websites are not covered by this Privacy Statement. Other Toshiba co-branded websites may also operate under their own privacy and security policies.

Children's Privacy
Toshiba does not seek to collect personal information about children through the Site. If you are under the age of 13, please do not provide any personally identifiable information to us through this Site.

Notification of Changes
From time to time, we may choose to change our privacy practices and this Privacy Statement. We will notify you of material changes to the Privacy Statement by posting a revised Privacy Statement at this Site or otherwise provide appropriate online notice. We recommend that you check back at this Site on a periodic basis to review the current Privacy Statement.

Questions regarding our privacy statement
If you have any questions about this Privacy Statement or our privacy practices, please contact us at: This Privacy Statement is effective as of June, 2012.

© 2016 Toshiba America Information Systems, Inc.

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