Toshiba America Information Systems, Inc. Telecommunication Systems Division

Telecommuting

Support remote and work-at-home users as truly integrated members of the team—at far less cost and carbon footprint

The regional distributor dramatically reduced real estate costs and boosted performance by allowing sales staff to work from home offices closer to their key customers. During peak season, the online retailer adds temporary work-at-home agents to the automatic call distribution (ACD) strategy, with all the same capabilities as on-site agents. By extending the workplace to the home, the engineering firm was able to retain the valued expertise of skilled staff members who had disabilities, young children or elders at home. Deploying straightforward, readily available telecommunications technology, the federal agency was able to meet government mandates for reducing its carbon footprint.

Running a Small Call Center
You don’t need an office the size of a football field and heaps of complex equipment to launch your call center operations.

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Telecommuting
Support remote and work-at-home users as truly integrated members of the team—at far less cost and carbon footprint.

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Video Collaberation
Using technology to restore the human factor in e-business—and bring new productivity and cost savings in the process.

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Virtual Phone System
Business communications thatare dynamic, blended, multimedia, mobile, efficient, intuitive, reflecting the changing nature of the business stage itself.

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Wireless Networking
Keeping mobile employees connected and productive—with all the productivity and convenience features of their desktop phones.

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