Toshiba America Information Systems, Inc. Telecommunication Systems Division

True customization comes when you can adapt a solution completely to your needs. Using Toshiba’s FeatureFlex™ adaptability tool, the Strata CIX, with Integrated Media Applications Server, enables you to tailor your system well beyond standard system and administrative options and basic programmable features. Modify virtually any existing features—and create new ones. And not just CIX call processing, but blended features that work between all system applications and resources. This includes voice mail, CTI applications, and more. An easy to use script editor works with the Integrated Media Application Server to interpret code, process functions, follow custom routing, and more. All in just hours and days rather than months or years, or waiting for the next software release.

For example, using the system’s built-in scripting language, enterprises can create applications that allow them to:

1. Connect with back office systems, and allow important information, such as inventory management, to scroll across the phone or screen.
2. Connect with online sources for reference information, such as stock prices, weather temperatures, currency valuations, and more.
3. Set up call management features that provide special handling for important calls, such as follow-me routing to forward calls to another number. It can also be set up to route calls from unknown callers (or any designated callers) directly into voice mail.

FeatureFlex also opens the door to third-party application development, enabling software developers, telecommunications dealers, VARs, and systems integrators to create customized solutions for individual vertical markets and others.

Download the FeatureFlex Application Sheet in PDF format.