Call Center Videos
Expand Your Capabilities, Increase Satisfaction

Your contact center doesn’t have to be complex to be powerful. In fact, the Strata® CIX™ ACD is simplicity at its finest, running as an application on the Strata Media Application Server or other network server. A robust array of Automatic Call Distribution (ACD) features make it easy to optimize contact center operations, increase customer satisfaction, and improve effi ciency. You can very effectively allocate inbound calls among your call-handling agents.


Video Streams on Call Center Solutions

Toshiba’s call center solutions can benefit companies large and small. These self-running flash videos further describe our call center capabilities:

  1. How big do you have to be to run a call center?
  2. Are you losing customers and don't know why?
  3. Do you need to expand peak hour call handling, but don't have the space?

To view these solution videos you must have Macromedia Flash Player 8 or above. These streams will play in a pop-up window, if you have any pop-up blockers installed, please disable them or add toshiba.com to their exclusion list.

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