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Telephone Systems
Business Telephones
Call Centers
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2009 Press Releases
Toshiba’s Strata ACD Call Center Solution Receives Unified Communications Magazine’s 2008
Product of the Year Award IRVINE, Calif., April 15, 2009 — Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) announced today that the Toshiba Strata® ACD Call Center Solution has been awarded a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Unified Communications® magazine (www.uc-mag.com). The Product of the Year Award winners are highlighted in the March/April 2009 issue of Unified Communications magazine. “With its Strata ACD Call Center Solution, Toshiba has proven its commitment to quality and excellence in UC solutions while addressing real needs in the marketplace. Unified Communications is pleased to honor it with a 2008 Product of the Year Award,” said Rich Tehrani, TMC President and Editor-in-Chief of Unified Communications magazine. “We are pleased to receive the Product of the Year Award from Unified Communications Magazine for Toshiba’s Strata ACD Call Center Solution,” said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. “Strata ACD improves the efficiency, productivity and cost effectiveness of call centers by providing the right tools for both agents and supervisors.” Toshiba’s Strata ACD is an IP call center solution designed for small- to medium-sized enterprises or larger corporate users with multiple sites. Available with Toshiba’s new Net Phone™ 6.0, it offers powerful presence capabilities for call center agents, supervisors, and other users. It is compatible with Toshiba’s Strata CIX™ family of IP business communication solutions, which serve from a few to hundreds of users, and can go larger with multiple systems networked together. The Strata ACD with Net Phone provides an IP call center solution that can be customized to meet the unique needs of each enterprise. About Unified Communications magazine For more information, please visit www.uc-mag.com. About TMC TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com. For more information about TMC, visit www.tmcnet.com. About Toshiba America Information Systems Inc. (TAIS) TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation, which is a global leader in high technology and integrated manufacturing of electrical and electronic components, products and systems, as well as major infrastructure systems. Toshiba has more than 191,000 employees worldwide and annual sales of over US $76 billion (FY2007). For more information on Toshiba’s leading innovations, visit the company’s Web site at www.toshiba.com. ### © 2009 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice. |

