Toshiba America Information Systems, Inc. Telecommunication Systems Division

Toshiba Telecommunication Systems Division is a technology leader focused on providing business with customer driven world-class communication solutions and services. Toshiba is a service innovator, and together with its channel partners, Toshiba is committed to supporting business transition into the IP world. Toshiba represents corporate strength and stability, quality, reliability, innovation and a secure pathway to the future for its customers.

A Market Share Leader
Toshiba Telecommunication Systems Division was ranked #2 by T3i InfoTrack for IP Sites/Systems shipped in 2008, with 15% market share. Toshiba’s consistently ranks among the top market share leaders in this category.

Come up to speed fast and with a minimum investment
Toshiba helps you overcome the challenges of taking on a new product line. We’ll help you train your installation/support technicians and sales people so everyone gets up and running fast. You’ll get special low pricing on an in-office/demo system. You’ll get all the documentation, collateral materials, and support to get you started selling and installing quality Toshiba products with a minimum of effort and investment.

Marketing and support programs to help you succeed

1. Regional Sales Managers provide account management/support
2. Regional Sales Engineers provide design/configuration assistance
3. Sales Application Desk personnel provide application/pricing support
4. Regional Sales Trainers provide sales and product training on-site
5. Online technical training and sales training
6. Technical Support Engineers provide technical assistance via telephone
7. Field Engineering support provides on-site trouble site assistance
8. Connect To Success program provides sales incentive program
9. Co-op program provides marketing development funds (1% of purchases)
10. Extensive marketing programs, promos, leasing options, free brochures

Toshiba treats dealers like partners not distributors
Toshiba exclusively sells through its nationwide group of authorized Toshiba dealers. Toshiba does not sell direct and does not compete with dealers. Your success is our success.

Solutions to fit every size business
Toshiba’s IP business telephone systems provide sophisticated communication features for businesses of all sizes. Strata® CIX™ gives you a choice of mixing and matching technologies, creating a pure IP system or a converged solution, and changing based on the needs of your company.

1. Strata CIX40 – From a few to 40 users
2. Strata CIX100 – Up to 72 users
3. Strata CIX200 – Up to 160 users
4. Strata CIX670 – Up to 560 users
5. Strata CIX1200 – Up to 1,000 users
6. Either all in one site, or network multiple sites for geographically distributed
   or larger systems
7. Scalable hardware expansion design

Variety of endpoints and mobility solutions to meet the needs of every user
Choose the device to meet each user’s needs. With a common user interface, various types of devices deliver the same features to all devices in all locations, both local and remote. This reduces training costs and support expenses. It enables employees to work anywhere with improved productivity.

1. IP desk telephones
2. Digital desk telephones
3. Attend Console for high-volume call answering
4. IP wireless telephones that work over your wireless LAN
5. SoftIPT soft phone for your laptop PC or PDA that works anywhere you have Internet access
6. uMobility Fixed Mobile Convergence provides PBX call mobility beyond your Wireless LAN to your cellular coverage using your dual-mode smart cell phone

Telephone System Applications to meet your specific functional needs
A variety of applications integrate with the Strata CIX voice features to form one comprehensive, integrated communication solution.

1. Presence, IM/Chat, call control from your PC, CRM integration with screen pops
2. Office Communication Server 2007 integration with remote call control and
   telephony presence status via OCS client
3. Call Center automatic call distribution and reporting
4. Video conferencing and collaboration
5. Auto Attendant/Voice Mail/Unified Messaging and fax integration
6. Automated Speech Recognition (ASR)
7. Text-to-Speech (TTS)
8. Interactive Voice Response (IVR)
9. Browser-based system administration for system managers
10. Browser-based telephone administration for individual users
11. FeatureFlex® adaptability/customization tools

Unified Communications made simple
The Toshiba Unified Communications Suite combines presence, IM/Chat, call control from your PC, CRM integration with screen pops, customized call handling, unified messaging, collaboration and video conferencing, and other essential applications into a package that is easy to deploy, manage, and use. All applications run on one UC server platform, dramatically decreasing the cost and complexity of deploying multiple applications and maximizing return on investment.

Find out how to become an authorized Toshiba dealer and build your business selling award winning
Toshiba products.

Click here to visit our Awards Page.